WordPress Maintenance Services
Ensure your WordPress website and critical business information is safe from hackers & the latest cyber threats with our WordPress maintenance services Learn morePricesBenefits
Why maintain WordPress?
Your website should run smoothly, stay secure, and load fast. Without regular upkeep, problems build up—slow speeds, security risks, broken features. We handle the technical work so you can focus on your business. Here’s how you benefit:
Your Site Stays Secure
Hackers target outdated websites. We update WordPress, plugins, and themes to keep your site protected. We run malware scans, set up firewalls, and block suspicious activity before it becomes a problem.
Malware Scanning
No more website errors, broken links, missing images, or plugin conflicts that frustrate visitors. We catch and fix these issues before they affect your customers. If something goes wrong, we sort it out—no stress for you.
Faster Load Times
A slow website drives visitors away. We optimise images, enable caching, and fine-tune settings to speed things up. Faster pages improve user experience and help your Google rankings.
Reliable Backups
What if your site crashes or gets hacked? Without a backup, you could lose everything. We create daily backups and store them securely, so you can restore your site anytime.
Less Downtime, More Leads
If your site goes offline, you lose traffic and sales. We monitor uptime 24/7 and act fast when issues arise. You don’t have to worry—we keep your site online.
Regular Content & SEO Updates
Outdated content hurts your rankings. We update pages, add blog posts, and fine-tune SEO settings to keep your site fresh. Better content means better search results and more visitors.
Benefits
Why choose us?
We offer cutting edge web design & hosting services tailored to help businesses establish a strong online presence.
Over a decade in business
We’ve been hosting, maintaining, building and growing business websites for more than 11 years, with proven client satisfaction.
Scalability and performance
Utilising modern web architecture, we ensure that your website can handle increased traffic and performance demands, providing a seamless experience for your visitors.
Exceptional reliability
Our servers provide an outstanding 99.95% uptime, ensuring your website remains accessible to visitors consistently.
Comprehensive support
With over a decade of experience, we offer a range of services including web design, development, and maintenance, providing a seamless and integrated experience for your online presence.
Prices
Maintenance plans
Get a 10% discount by paying quarterly, or a 20% discount for annual contracts.
Essential
Small business- Monthly updates
- Malware scanning
- Performance scanning
- Monthly reports
Standard
Growing business- Essential plan plus:
- Image optimisation
- Performance optimisation
- Broken link reports
Growth
High traffic- Standard plan plus:
- Bi-weekly updates
- Daily backups
- 1 hour website updates /month
Enterprise
High importance- Growth plan plus
- Weekly updates
- 4 x daily backups
- Database optimisation
- Premium support
- 2 hours website updates /month
Ad hoc website updates
One or two hours of ad-hoc website updates are included in our growth and enterprise plans. This incudes updating text and images on your website but does not cover developer work such as implementing new features. Ad hoc updates are billed at £40/hour outside of allowances. Development work is billed at £80 /hour.
Woocommerce maintance
We can also maintain your e-commerce wordpress website, but due to the additional complexities this is provided as a separate service which you can read about here: Woocomerce maintenance services
Service details
WordPress Website Maintenance
Keeping your WordPress site running smoothly takes regular care. Alloy Marketing, offer a hands-on approach to managing your site. Here’s what you can expect:
Regular Updates
Outdated themes, plugins, and core files create security risks. We ensure your site stays up to date, preventing vulnerabilities that hackers could exploit. We test updates before applying them, so your site won’t break after an update.
Security Monitoring & Protection
Hackers target WordPress sites daily. You get active security monitoring, firewall protection, and malware scans. If an attack happens, our team removes threats quickly to keep your site safe.
Backups You Can Rely On
Losing your website data can be disastrous. With daily backups stored offsite, you’ll always have a copy ready if something goes wrong. If you need a restore, we handle it for you.
Speed Optimisation
A slow website frustrates visitors and lowers search rankings. We optimise images, enable caching, and fine-tune your hosting setup to improve loading times. Faster sites keep users engaged and improve conversions.
Fixing Errors & Bugs
Broken links, plugin conflicts, or display issues can harm your brand’s reputation. Our team finds and fixes these problems quickly, so your site looks and works as it should.
Support When You Need It
If something goes wrong, you don’t have to waste hours figuring it out. You get direct support from a team that understands your site. Whether it’s a broken contact form or a plugin issue, we sort it out.
Service details
WordPress Uptime Monitoring
Your website needs to be online 24/7. If it goes down, you lose visitors, leads, and sales. Alloy Marketing’s uptime monitoring service keeps track of your site and alerts you the moment something goes wrong.
Instant Downtime Alerts
You don’t have to find out from a frustrated customer that your site is offline. The system checks your site every few minutes and notifies the team immediately if it goes down.
Performance Tracking
If your site slows down before crashing, that’s a warning sign. They monitor performance trends and fix issues before they turn into downtime.
24/7 Monitoring
You can’t watch your site around the clock, but we can. Automated checks run day and night, so problems are caught even when you’re not online.
Fast Problem Resolution
Downtime costs you money. When an issue is detected, we investigate the cause and work to get your site back up quickly. Whether it’s a hosting failure, a plugin conflict, or a server overload, we handle it.
Hosting & Server Health Checks
Sometimes downtime isn’t caused by your website, but by your hosting provider. We track server response times and flag any hosting-related issues. If your hosting service isn’t delivering reliable performance, we can help you upgrade.
Detailed Reports & Insights
we don’t just monitor your site—we keep you informed. You’ll receive regular reports showing uptime percentages, response times, and any issues we’ve fixed. This helps you understand how well your site is performing and whether any long-term improvements are needed.
Woocommerce Solutions
WordPress E-commerce Maintenance service
E-commerce websites are increasingly coming under attack from hackers and small businesses are being targeted more often. Our upgraded service is here to help our clients stay ahead of online threats. The upgrade is highly recommended for the average small business. All our standard CMS brochure websites come with a minimal maintenance package to keep the site running and up to date, this is perfect for a small brochure website, but in the modern age of increasing cyber security threats, is no longer enough for a growing e-commerce website.
- Monthly updates to the website core framework and then fixes to any ‘breaking changes’ in the theme.
- Monthly updates to all plugins and scripts.
- Quarterly, pre-emptive security and speed optimisation audits to keep your website on the cutting edge.
- Daily backups generated and stored externally in Amazon elastic cloud.
- Daily malware and virus scans and, when necessary removal.
FAQs
Answers to your frequently asked questions about our wordpress maintenance services.
Wordpress Maintenance
Yes, we regularly check for broken links and missing images on your site. Broken links frustrate visitors and harm your search engine rankings. We fix these issues as soon as we spot them to ensure your site runs smoothly and visitors can access all the content without problems.
Yes, we back up your site every day to secure, offsite storage. In the event of a disaster, such as a hack or crash, we can quickly restore your site from a backup. Backups are essential to protect your data and ensure that you don’t lose valuable content or customisations.
Yes, we provide detailed reports that include data on uptime, performance, and any issues we’ve resolved. You’ll see how your site is performing, including load times, security checks, and the status of your backups. These reports give you peace of mind and keep you informed on how your website is running.
WordPress maintenance is essential to ensure your site runs smoothly, securely, and efficiently. Without regular updates and monitoring, your site becomes vulnerable to hackers, crashes, and slower performance. Maintenance helps keep your website up-to-date with the latest features, security patches, and ensures any bugs are fixed before they cause significant issues.
We can help with content updates, whether it’s adding new blog posts, updating product pages, or revising existing content. Fresh content is essential for SEO and keeping your visitors engaged. We can also help optimise your content for keywords and make sure it aligns with your marketing goals.
No problem! We can manage as many websites as you need, whether it’s just one or a hundred. Our care plans are designed for a single site, domain, subdomain, or WordPress installation. If you have multiple subdomains (e.g. wpbuffs.com and subdomain.wpbuffs.com), they are treated as separate sites. So, if you have three sites to manage, you’ll need three separate plans.
You’re welcome to choose different plans for each site based on their specific needs.
If an update causes issues, we act quickly to identify the problem and roll back the update if necessary. We have a backup system in place that allows us to restore your site to a previous version, so you won’t be left with an unusable site. We’ll fix the issue and ensure everything is working as it should.
If you neglect to update your website, your site becomes prone to security risks, slow performance, and compatibility issues. Outdated plugins and themes can become entry points for hackers, while your site may stop working correctly as WordPress and browser technologies evolve. This can lead to a poor user experience and lost revenue.
Our maintenance services cover a broad range of tasks to keep your site in top condition. This includes regular updates for WordPress core files, plugins, and themes. We also perform regular backups, security checks, performance optimisation, and fix any broken links or errors. If you need help with content updates or SEO adjustments, we handle those too.
Restoring a website from a backup typically takes a few minutes, depending on the size of your site and the backup system in place. We make sure to have a smooth process in place to minimise downtime. If anything goes wrong, we act quickly to restore your site, so your visitors experience little to no disruption.
We recommend updating your WordPress site at least once a month, or more frequently if new updates become available. This includes updating the WordPress core, plugins, and themes. Keeping everything updated reduces the risk of security breaches, improves your site’s functionality, and ensures compatibility with the latest web technologies.
- After you choose the care plan that best suits your needs, you’ll receive a welcome email with details about your plan and instructions on how to securely share your login credentials with us.
- Once we have your WordPress dashboard and hosting login details, we’ll fully implement your plan within 24-48 hours. This includes a thorough checklist of over 200 items to ensure your site is fully optimised.
- Speed improvements may take up to a week, as we need to fine-tune your core files, theme, and plugins. We take extra care during this process to avoid any downtime and ensure everything is done correctly.
- We’ll keep you informed throughout the process via email, providing full transparency every step of the way.
- Your first weekly report will arrive on the first Monday after you sign up. If you sign up over the weekend, we’ll send your first report the following Monday to ensure everything is fully prepared before we provide an update.
Site speed is crucial for user experience and SEO rankings. We improve site speed by optimising images, setting up caching, and fine-tuning your hosting settings. If needed, we also review your hosting service to ensure it meets your site’s performance demands. A faster website means happier visitors and better conversion rates.
We actively monitor your site for any security risks. This includes setting up firewalls, running regular malware scans, and blocking any suspicious activity. We also keep your site’s software up-to-date to protect against known vulnerabilities. If an attack occurs, we act quickly to remove any malware and restore your site’s security.
We carefully test plugin updates on a staging environment before applying them to your live site. This ensures that the updates won’t cause conflicts or break your site’s functionality. After testing, we update plugins safely and ensure that your site continues to operate smoothly.
We’ve designed our pricing to be efficient and effective, so it’s more practical for us to manage support via email. Although we don’t provide phone support, we prioritise excellent customer service, and you’ll find our email support quick, effective and friendly!
Yes, we offer 24/7 uptime monitoring. This means we constantly check your site for any signs of downtime or performance issues. If your site goes down, we are immediately alerted and can take action to restore your site, ensuring minimal downtime.
Yes, we do. Each site in a multisite network needs its own individual care plan. Due to the structure of WordPress Multisite, we cannot manage only a single site within the network.
Not at all. You don’t need any technical knowledge. We take care of everything, from updates to security, performance, and backups. You can focus on your business while we handle the technical side. If you have any questions, we’re always here to help and explain things in simple terms.
With our WordPress maintenance services, you can relax knowing your website is in good hands. We handle the technical side so you can focus on what matters most—growing your business.
Yes, even small websites benefit from regular maintenance. Without updates, small sites can still face security risks and performance issues. Regular maintenance ensures that your site stays secure, fast, and optimised, regardless of its size.
Yes, maintenance is proactive. We monitor and update your site regularly to prevent future problems. By investing in ongoing maintenance, you save time and money in the long run, as you avoid major issues that could disrupt your business.
Absolutely. If your site gets hacked, we clean up the malware, remove any harmful code, and secure your site to prevent future attacks. We can restore your site from a backup if needed, and we’ll work to strengthen your security measures to avoid further issues.