Brand reputation monitoring and management

Keep a close eye on reviews and online mentions to boost your business's reputation. View and respond to all key online reviews in a single dashboard.
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KEEP TRACK OF YOUR BRAND ONLINE

Our service boosts your social sphere of influence, or reach online.

We use the best software to monitor millions of websites to track down mentions of your business, praise, social mentions and critical pieces. All are sought out and processed in order to keep track of the online conversation about your brand.

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WORKFLOWS

Our standard brand reputation monitoring workflow

  • ANALYSIS: We take the time to understand what’s special about your brand and help you get that message across to customers.
  • IMPLEMENTATION: Once a creative brief has been established we create your brand identity. We work with you to collect feedback on creative direction and hone our approach
  • QUALITY CONTROL: We work closely with you through the process to ensure quality at all stages

Service details

How does our brand reputation monitoring service work?

We take the time to understand what’s special about your brand and help you get that message across to customers.

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Detailed reporting

Monthly reporting on social media activity, follows, unfollows, interactions and Klout score on Twitter, Facebook and Youtube traffic.

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Brand name mention monitoring

Brand mention monitor will report on reviews, blogs and social mentions of your brand across millions of websites. This report will be automatically sent daily, weekly or monthly for you to see the mentions that have been found

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Brand reputation monitoring management

We will follow up on our software which generates reports of almost all the mentions of your business online, and then we can report and investigate these mentions of your business every month. Any press coverage, reviews or coverage will be reported back to you.

FAQs

Answers to your frequently asked questions about our brand reputation monitoring services.

Our tools can monitor reviews on Facebook, Google Maps, Yahoo Local, Yell, Thomson Local and Freeindex.

Via our online dashboard which allows you to see reviews and ratings people have left about your business from across the internet. Updated weekly.

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Data-Driven

We believe data should drive decision making, so we make sure to help you get the relevant tracking setup to ensure you know which marketing channels are working.

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No jargon

Although self confessed tech-heads, our account managers will always endeavour to speak your language, understand your needs and help implement high returning strategies.

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Targeted Marketing

Our experienced account managers will take the time to understand your business and your customers before we spend your advertising budget.  

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UK Based Team

While we primarily help UK based small and medium sized businesses, we also get to work with some interesting clients in Europe and the US.