Woocommerce Maintenance Service
Ensure your Woocommerce website and critical business information remains safe and secure with our dedicated support and maintenance service Learn morePrices
Benefits
Why Maintain Woocommerce?
We offer comprehensive WooCommerce maintenance services to ensure your online store remains secure, fast, and fully functional. Whether you’re facing performance issues, security vulnerabilities, or compatibility problems, our expert team is here to provide ongoing support and proactive solutions.
Improve Website Security
Protect your store from cyber threats and vulnerabilities.
Ensure Plugin Compatibility
Prevent conflicts that can break your store’s functionality.
Enhance Performance & Speed
Keep your site fast to reduce bounce rates and increase conversions.
Reliable Backups
Secure backups, so you can restore your site anytime.
Less Downtime, More Leads
Quickly detect and resolve technical issues before they impact sales
Regular Content & SEO Updates
Maintain a mobile-friendly, search-optimised store for better rankings.
Benefits
Why choose us?
We offer cutting edge web design & hosting services tailored to help businesses establish a strong online presence.
Over a decade in business
We’ve been hosting, maintaining, building and growing business websites for more than 11 years, with proven client satisfaction.
WooCommerce Specialists
We have years of experience managing WooCommerce stores.
Security-Focused Approach
We prioritise the protection of your customer data and business.
Exceptional Reliability
Our servers provide an outstanding 99.95% uptime, ensuring your website remains accessible to visitors consistently.
Proactive Monitoring & Support
We identify and fix issues before they impact sales.
Reliable & Responsive Support
Our team is available to assist whenever you need help.
Prices
Maintenance Plans
Get 10% discount by paying quarterly, or 20% discount for annual contracts.
Essential
Small business- Monthly updates
- Malware scanning
- Performance scanning
- Monthly reports
Standard
Growing business- Essential plan plus:
- Image optimisation
- Performance optimisation
- Broken link reports
Growth
High traffic- Standard plan plus:
- Bi-weekly updates
- 2x Daily backups
- 1 hour website updates /month
Enterprise
High importance- Growth plan plus
- Weekly updates
- Realtime backups
- Database optimisation
- Premium support
- 2 hours website updates /month
Ad hoc website updates
One or two hours of ad-hoc website updates are included in our growth and enterprise plans. This incudes updating text and images on your website but does not cover developer work such as implementing new features. Ad hoc updates are billed at £40/hour outside of allowances. Development work is billed at £80 /hour.
Woocommerce maintance
We can also maintain your e-commerce wordpress website, but due to the additional complexities this is provided as a separate service which you can read about here: Woocomerce maintenance services
Cyber attacks are happening at an ever increasing rate, it's now more important than ever to keep your online store up to date with the latest, most secure code.
A hack has the potential to destroy the ranking of a business and whilst appeals can be made to Google to recover lost rankings, it can take months to fully recover. Prevention is always preferable to cure, so our Woocommerce website maintenance service helps you stay ahead of the game by proactively installing and testing all the latest code updates.
Protecting your traffic and rankings
Our Woocommerce maintenance options are available for online retailers of any size, from basic websites for small business selling just one or two products through to large e-commerce sites with tens of thousands of daily visitors. Whatever the site, each and every one of our clients benefit from daily malware checks and backups, providing peace of mind that their stores remain safe and secure no matter what.
Service details
Woocommerce Website Maintenance
Keeping your WordPress site running smoothly takes regular care. Alloy Marketing, offer a hands-on approach to managing your site. Here’s what you can expect:
Regular Updates
Keeping your WooCommerce store up to date is crucial for performance and security. We handle WooCommerce core updates to prevent outdated software issues, plugin and theme updates to maintain compatibility, security patches to fix vulnerabilities and protect customer data
Security Monitoring & Protection
A hacked website can damage your reputation. We offer 24/7 security monitoring for suspicious activities, malware scanning to prevent attacks and malware removal if your store is compromised
Database maintenance
Optimising your database helps keep your store running efficiently. We remove outdated orders and post revisions, optimise database tables for faster queries and improve server response times.
Performance Optimisation
A slow website can drive customers away. We optimise page speed & load time for a smoother shopping experience, database efficiency by cleaning up unnecessary data
Image compression & caching to improve site performance
Fixing Errors & Bugs
Technical issues can disrupt your store and impact sales. We provide troubleshooting and debugging for checkout and cart issues, fixes for plugin and theme conflicts, error log monitoring to detect and resolve problems early
Support When You Need It
If something goes wrong, you don’t have to waste hours figuring it out. You get direct support from a team that understands your site. Whether it’s a broken contact form or a plugin issue, we sort it out.
Service details
Woocommerce Uptime & Transaction Monitoring
Your website needs to be online 24/7. If it goes down, you lose visitors, leads, and sales. Alloy Marketing’s uptime monitoring service keeps track of your site and alerts you the moment something goes wrong.
Instant Downtime Alerts
You don’t have to find out from a frustrated customer that your site is offline. The system checks your site every few minutes and notifies the team immediately if it goes down.
Performance Tracking
If your site slows down before crashing, that’s a warning sign. They monitor performance trends and fix issues before they turn into downtime.
24/7 Monitoring
You can’t watch your site around the clock, but we can. Automated checks run day and night, so problems are caught even when you’re not online.
Fast Problem Resolution
Downtime costs you money. When an issue is detected, we investigate the cause and work to get your site back up quickly. Whether it’s a hosting failure, a plugin conflict, or a server overload, we handle it.
Hosting & Server Health Checks
Sometimes downtime isn’t caused by your website, but by your hosting provider. We track server response times and flag any hosting-related issues. If your hosting service isn’t delivering reliable performance, we can help you upgrade.
Detailed Reports & Insights
we don’t just monitor your site—we keep you informed. You’ll receive regular reports showing uptime percentages, response times, and any issues we’ve fixed. This helps you understand how well your site is performing and whether any long-term improvements are needed.
Woocommerce
Wordpress Maintenance service
E-commerce websites are increasingly coming under attack from hackers and small businesses are being targeted more often. Our upgraded service is here to help our clients stay ahead of online threats. The upgrade is highly recommended for the average small business. All our standard CMS brochure websites come with a minimal maintenance package to keep the site running and up to date, this is perfect for a small brochure website, but in the modern age of increasing cyber security threats, is no longer enough for a growing e-commerce website.
- Monthly updates to the website core framework and then fixes to any ‘breaking changes’ in the theme.
- Monthly updates to all plugins and scripts.
- Quarterly, pre-emptive security and speed optimisation audits to keep your website on the cutting edge.
- Daily backups generated and stored externally in Amazon elastic cloud.
- Daily malware and virus scans and, when necessary removal.
FAQs
Answers to your frequently asked questions about our wordpress maintenance services.
Woocommerce Maintenance
Yes, we regularly check and fix any issues related to checkout, payment gateways or the shopping cart. Broken checkout processes can frustrate customers and lead to lost sales. We make sure everything works smoothly to give your customers a hassle-free shopping experience.
Yes, we create regular backups of your WooCommerce store, including products, customer data, and order history. Backups ensure that if anything goes wrong, we can restore your store to a previous working version without losing critical data.
WooCommerce maintenance ensures your online store runs smoothly, securely, and efficiently. Without regular upkeep, your store may experience security risks, slow performance, or bugs that impact sales. Regular maintenance keeps everything running as it should, improving your store’s user experience and sales.
Failing to maintain your WooCommerce store can result in security vulnerabilities, broken features, slow checkout processes, and poor user experience. These issues can lead to lost sales, frustrated customers, and lower search engine rankings.
If a plugin update causes problems, we act quickly to resolve the issue. We’ll roll back the update if necessary and troubleshoot the problem. Our goal is to get your store back to normal as quickly as possible, ensuring minimal disruption to your business.
Our maintenance service covers plugin updates, WooCommerce core updates, performance optimisation, security monitoring, and regular backups. We also fix bugs, monitor transactions, and provide support for any issues related to your online store.
Restoring your WooCommerce store from a backup is quick and efficient, typically taking just a few minutes. We have systems in place to restore your store with minimal downtime, ensuring your customers can continue shopping without interruption.
We recommend updating your WooCommerce store at least once a month. Regular updates to WooCommerce, WordPress, and your plugins ensure that your store remains secure, performs well, and stays compatible with the latest technologies.
We optimise images, enable caching, and improve server settings to speed up your store. Fast loading times are critical for keeping customers engaged and for ranking higher on search engines. We help you create a fast and responsive store that keeps users coming back.
We test plugin updates on a staging site before applying them to your live store. This ensures that updates won’t cause conflicts or break any functionality. Once confirmed, we update your plugins without disrupting your store’s operation.
We implement security best practices, such as setting up firewalls, running malware scans, and keeping your store’s plugins and themes up to date. We also monitor your store for any suspicious activity, block potential threats, and help you recover if there’s an attack.
Yes, we monitor your WooCommerce store 24/7 for any signs of downtime or performance issues. If your store goes offline, we’re immediately alerted and can take action to restore it as quickly as possible, so you don’t lose sales.
No, you don’t need to know anything about the technical side of WooCommerce. We take care of all the updates, security, performance, and troubleshooting for you. You can focus on running your business while we handle the technical details.
With our WooCommerce maintenance services, you can rest assured that your online store is secure, fast, and functioning perfectly, all while providing your customers with a great shopping experience.
Yes, we can help with adding new products, updating existing product information, adjusting pricing and managing stock levels. Regular product updates are important for keeping your store fresh and competitive.
Yes, we offer SEO support tailored to your WooCommerce store. We optimise product pages, meta descriptions, titles and images to improve your store’s visibility on search engines. A well-optimised store brings more traffic and leads to increased sales.