Website Maintenance Services
Ensure your website and critical business information is safe from hackers & the latest cyber threats with our website maintenance services Learn morePrices
Modern websites require regular software updates and testing to keep them performing at their best. Poor hosting and a lack of updates can leave your website vulnerable to hacking. Our website maintenance services offer a quick and easy way to ensure your site remains safe and secure at all times.
Wordpress & Plugin updates
Keeping the core code that your site is built upon up to date is one of the best ways to keep it secure. We take care of all of these and test the site afterwards to make sure everything went smoothly.
Malware Scanning
We help you stay ahead of the latest malware threats with daily scanning of your site to identify anything suspicious.
Daily Backups
Our customers can rest assured that if anything was to go wrong with their site all of their emails and website data is securely backed up every day.
Cyber attacks are a real and growing threat for all websites. It is critical for businesses to keep their websites updated with the latest security and maintenance updates, both for their own security and that of their customers.
A hack can have a devastating effect on the ranking of a business, and it can take months to fully recover. Our website maintenance service means that your website is always patched and up to date, which is the best protection from the latest cyber threats.
We offer website maintenance options suited to sites at any scale, from basic sole-trader or one-page websites for small business, through to huge e-commerce sites with heavy traffic. Whatever the site, all of our clients get our daily malware checks and daily backups, keeping their business critial data safe no matter what.
WordPress Maintenance service
- Monthly WordPress updates followed by fixes to any ‘breaking changes’ in the theme.
- Monthly updates installed for all plugins and scripts.
- Quarterly, pre-emptive security and speed audits to identify opitmisation opportunities and keep your website on the cutting edge.
- Daily backups generated and securely stored in Amazon elastic cloud.
- Daily malware scans and removal (when necessary).
WordPress E-commerce Maintenance service
E-commerce websites are an obvious target for hackers, and unfortunately small businesses are being targeted more and more. Our upgraded service is here to help e-commerce stores stay ahead of online threats. The upgrade is highly recommended for small businesses. All of our standard CMS brochure websites come with an essentials-only maintenance package to keep the site running and up to date, but in the modern age of cyber security threats a growing e-commerce website requires more in depth maintenance.
- Monthly updates to the website core framework followed by fixes to any ‘breaking changes’ in the theme.
- Monthly updates installed for all plugins and scripts.
- Quarterly, pre-emptive security and speed audits to indentifty optimisation opportunities and keep your website on the cutting edge.
- Daily backups generated and stored externally in Amazon elastic cloud.
- Daily malware and virus scans and removal (when necessary).
E-commerce maintenance service
- Our e-commerce website maintenance service includes updates to the extra parts of a shop website, such as shopping cart scripts, shipping and payment modules.
- E-commerce websites store their customers’ information as they purchase. Advanced maintenance and security updates help prevent hackers from gaining access to this data.
- More complex websites, especially e-commerce sites require more regular and extensive updates, we will make sure your website is always running the latest software, which doesn’t guarantee 100% protection, but ensures every possible exploit is patched with urgency.
- If you take orders through your website, your card payment gateway will require you to secure and maintain your website to a reasonable level. We can help you stay ahead of their ever-increasing minimum security requirements that payment gateways enforce.
If you choose to upgrade, we will upgrade your current plan(s) and credit the remaining balance from the rest of the current yearly cycle and reduce your new yearly plan by the same. Give us a call to find out more about our website maintenance services.
Frequently asked questions
Website Maintenance
Will I be able to make updates to my website myself?
Yes, we ensure that your website is built on an intuitive content management system (CMS) that allows you to make content updates easily without needing technical knowledge. We provide training and support during the handover process to empower you to manage updates on your own confidently.
Why is regular website maintenance important?
Regular website maintenance is important because it helps ensure that your site functions correctly and remains secure. Outdated software can leave your site vulnerable to security threats and may lead to downtime or errors that frustrate users. By conducting routine checks and updates, you can improve site performance, enhance user experience, and maintain your brand’s credibility and reputation.
If you’re not sure which website maintenance plan you need, why not give us a call for a chat, or drop us an email? We’d be happy to help you figure out what your best option is.
What tasks are included in your website maintenance services?
Our website maintenance services include a variety of tasks such as software updates, security checks, backups, performance monitoring, and content updates. We also perform routine checks for broken links, optimize images for faster loading times, and provide technical support to address any issues that may arise. Our comprehensive approach ensures that your website remains in top condition.
What is website maintenance?
Website maintenance refers to the ongoing processes and tasks required to keep a website running smoothly, securely, and up-to-date. This includes updating software, monitoring site performance, fixing bugs, ensuring security protocols are in place, and backing up data regularly. Effective website maintenance is crucial to prevent issues, enhance user experience, and improve search engine rankings.
What is the cost of website maintenance services?
The cost of website maintenance services can vary based on the size and complexity of your website and the level of support you require. We offer a range of plans tailored to different needs, from basic monthly maintenance to comprehensive packages that include regular updates and security monitoring. During our initial consultation, we can provide a detailed quote based on your specific requirements.
How often should website maintenance be performed?
The frequency of website maintenance can vary depending on the size of your site and the complexity of its features. However, we recommend conducting basic maintenance tasks at least once a month, with more comprehensive checks every quarter. High-traffic or eCommerce sites may require more frequent updates and monitoring to address any potential issues swiftly.
How do you ensure website security during maintenance?
We take website security very seriously and implement various measures during maintenance to protect your site. This includes regular updates to software and plugins to close security vulnerabilities, monitoring for suspicious activity, and maintaining strong backup protocols. We can also install security plugins and configure security settings based on best practices to help safeguard your website.
How can I get started with your website maintenance services?
To get started with our website maintenance services, reach out to us for an initial consultation. We’ll discuss your website’s current condition, your maintenance needs, and any specific concerns you have. From there, we can create a tailored maintenance plan that ensures your website stays secure, up-to-date, and running optimally.
Our WordPress maintenance plans are intended to take care of the stability and security of your website, as such, they don’t include content-based changes on the site such as changing colours, updating blog pots or adding photos. We do often help our clients with content-based website changes as well, but these are classed as web design projects. If you’re looking for content-based support, head over to our web design page to find out more, or just drop us an email and we’ll be in touch..
Do you offer emergency website support?
Yes, we provide emergency website support to address urgent issues that may arise, such as downtime, security breaches, or major functionality problems. Our goal is to resolve critical issues as quickly as possible to minimize disruptions to your online presence. We recommend discussing an emergency support plan with us to ensure you have the necessary coverage in place.
Can you help if my website is experiencing issues?
Absolutely! If your website is experiencing any issues, our team is ready to assist you. We provide technical support and troubleshooting to diagnose and resolve problems quickly. Whether it’s fixing broken links, addressing slow load times, or handling security breaches, we are dedicated to ensuring your website runs smoothly.