Why choose our digital PR service?
Our team can manage all of your digital PR or work alongside your own team to manage and master all your social media channels for your brand. Our experts use cutting edge software to scan all leading review and social sites on the web for comments about your business. We get ourselves into the best position to reply promptly and offer help when a customer is unhappy. We can also amplify positive comments across your social channels to spread the word about how great your business is. We understand how important it is to listen to what people are saying about your business. Those who don’t hear it or don’t have time to respond risk missing unique opportunities to improve and grow relationships with customers. Our digital PR services offer businesses the chance to build and maintain crucial links with their customers, without the huge administrative burden this can create. You can then spend more time doing what you do best, driving the engine of your business.
How do we deliver results?
We use cutting the latest brand mention monitoring software. We scan all leading review sites, social media sites and industry forums on a daily basis for mentions and comments about your business. Our experienced account managers then work directly with you to nurture consistency in tone across your communications. We’ll build a friendly relationship with you, become part of your team and establish the most simple and straightforward means of handling your digital PR. Whether you would like to personally deal with new comments and interactions across the internet, or need us to take care of direct responses, we’re here. We’re here to be help, so we won’t just let you know what’s happened and leave you to it, we’re here to build a strategy and nurture relationships with your customers.
What are the results of our digital PR service?
You can rest assured that our team is running scans and keeping their eyes open for new reviews, mentions, blogs and press articles about your business. By keeping you in the loop, you won’t miss any chances to act on new PR opportunities when they come up. Your business will stand out as responsive and communicative, building your reputation with new and existing customers. Customers love writing reviews of local businesses online on social media, Yelp and similar sites, or even their own websites, blogs and youtube channels. Having a team on hand to digest these and coordinate official responses represents an evolution of customer service to the most cutting edge level. A level that is rapidly becoming the new norm. If you’re keen to lead the way for customer service in your field and keep one step ahead of the online conversations around your brand, our digital PR service could be a real asset to you. If you’re curious, why not get in touch with our friendly team today for a no obligation chat about what we can do for your company. We love working with new businesses and would be delighted to help.