First of all don’t panic, it’s not the end of the world. In fact, negative feedback can be far more useful for your business than positive! Negative comments give you a chance to demonstrate your professionalism in dealing with an unhappy customer and your dedication to outstanding customer service. A negative review with a mature and helpful response from a business can do wonders for boosting prospective customer confidence in the business.
Written by Graeme
I'm a very creative person with a history of success marketing for numerous clients in the entertainment industry. Whilst I have overseen and managed projects, I'm also an experienced content creator, having worked on numerous national and international campaigns creating film, audio and copy.
